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Shipping Policy

Shipping Policy


Thank you for shopping at Pawlette we aim to provide fast, reliable, and affordable worldwide delivery for all our customers.

1. Order Processing

Orders are processed within 1–3 business days. You’ll receive a confirmation email once your order is placed, followed by a tracking link once shipped.

2. Shipping Times

  •  USA,UK & Canada: 7–15 business days
  • 🌏 Rest of the World: 10–20 business days

3. Tracking

All orders come with tracking numbers. You can track your package directly from your order confirmation email.

4. Customs & Duties

We prepay all customs duties and taxes.

5. Delays

Delivery times may vary due to carrier delays or unforeseen factors. Please contact our support team if your order hasn’t arrived within the expected window.

6. Shipping Couriers

We partner with reliable carriers including USPS, UPS, and DHL

7. Shipping Locations

We ship worldwide from our warehouse


Need help? Email us at info.pawlette@gmail.com.

Company Name : Whimsywagon Limited
Email : info@whimsywagon.com
Phone : +44 7828 755695
Address : Office 20370
182-184 High Street North
East Ham
London
E6 2JA
United Kingdom

Business Hours
Monday – Saturday : 9:00 AM – 6:00 PM 
Sunday : Closed

We aim to respond within one business day.
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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager

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